Margin Impact Diagnostic™
Identify exactly what your operations are costing you.
The Margin Impact Diagnostic™ maps your BURDEN patterns to financial consequence. Know where the margin went, what it is worth to recover, and where to focus first.
Both options include the full Margin Impact Report, delivered within 1-3 business days.
Purchase the DiagnosticDiagnostic Only — $500 | Diagnostic + Debrief — $750
What you receive
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Complete BURDEN Pattern ProfileAll six operational patterns assessed and ranked by financial severity, not symptom frequency.
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VALUE Signature AnalysisWhich financial and client-facing dimensions are most at risk in your current operation.
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Margin Leakage EstimateAn estimate of non-productive labor cost based on your Labor Yield and delivery model.
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Priority SequenceThe two or three areas that will have the most immediate impact on profitability, and why.
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Full Margin Impact ReportA formatted, shareable PDF delivered by email. Bring it to your team or to a conversation with us.
How it works
15 minutes. 28 questions across five dimensions. Financial framing throughout, not abstract scoring.
Top patterns, non-productive labor cost estimate, and VALUE Signature health appear on screen as soon as you submit.
Complete Margin Impact Report delivered by email within 1-3 business days. Your results, your industry context, your priority sequence.
Frequently asked questions
Questions about the diagnostic
An audit looks at what happened. The diagnostic identifies the operational mechanism driving the cost and sequences what to address first by financial weight, not by what is most visible. You receive a specific starting point and the financial case for acting on it.
The assessment takes approximately 15 minutes for respondents who have basic operational visibility including revenue trends, staffing structure, and how work moves through the organization. Having that context available before you start will produce more accurate results. Your report is delivered within 1 to 3 business days.
The owner, COO, or a senior operations leader with visibility across the business. The questions require someone who can see how work actually moves through the operation, not just one department or function.
A formatted PDF with your active BURDEN Pattern profile, VALUE Signature analysis, margin leakage estimate, priority sequence, and recommended next steps. The report is specific to your industry, your organizational level, and your responses.
A BURDEN Pattern is one of six operational mechanisms through which service businesses lose margin. Each pattern describes how work stalls, gets repeated, or consumes labor without proportional output. The six patterns are Backlog, Utilization, Rework, Delay, Excess, and Noise.
A VALUE Signature classifies the financial and client-facing consequence of each active BURDEN Pattern. It connects the operational cause to the cost. The five VALUE Signatures are Validity, Alignment, Leverage, Uplift, and Expansion.
If you purchased the Diagnostic Only, your report includes an option to purchase the Debrief. If you purchased the Diagnostic + Debrief, you will receive a link to schedule your 30-minute debrief call after the report is delivered.
A 30-minute call with Victoria Moseley-Dials to walk through your report findings, answer questions, and confirm the priority sequence for your operation. The Debrief is included in the Diagnostic + Debrief purchase or available as an add-on after you receive your report.
Yes. Information submitted through the diagnostic is used to generate your report and is not shared with third parties. Aggregated, anonymized responses may be used to improve our methodology and scoring algorithm. No individual respondent is identified in any published data or finding. See our Privacy Policy for full details.
The Diagnostic Only includes a Clarity Guarantee. If your report does not identify at least one active BURDEN Pattern™ with a clear priority sequence, contact us within 14 days of delivery. We will schedule a complimentary clarification call first. If the issue is not resolved, a full refund is available.
The Diagnostic + Debrief includes a Results Guarantee. If you implement the recommendations from your debrief and do not recover measurable margin within 90 days of your debrief call, we will schedule up to three follow-up sessions at no additional cost. Documentation of your margin baseline, implementation steps, and progression is required to activate this guarantee.
Is the Margin Impact Diagnostic™ right for you?
Who it’s for
- +Service business owners and operators who can see that margin is not keeping pace with revenue and need to know specifically why
- +Leaders preparing for a consulting engagement who want to arrive with a diagnosis, not a hypothesis
- +Organizations where internal improvement efforts have produced activity but not measurable financial return
- +Decision-makers who want to sequence operational change by financial consequence rather than internal pressure or political convenience
- +Businesses where the operational picture is complex enough that it is unclear where to start
Who it’s not for
- –Organizations in active crisis or financial distress. The diagnostic needs enough stability to produce findings that are actionable, not a triage situation.
- –Businesses where the outcome has already been decided. If leadership already knows what the answer is going to be, the diagnostic will confirm it rather than inform it.
- –Companies whose primary cost structure is product-based rather than service delivery-based.
- –Leaders expecting a ready-made solution. The diagnostic produces a specific starting point and the financial case for acting on it, not a prescription.
Our guarantees
Diagnostic Only
Clarity Guarantee
If your report does not identify at least one active BURDEN Pattern™ with a clear priority sequence, contact us within 14 days of delivery. We will schedule a complimentary clarification call to resolve it. If the report still does not meet that standard, we will refund your purchase in full.
To activate: email solutions@opexadvantage.com with a brief description of what was unclear. Refund requests require completion of the clarification call.
Diagnostic + Debrief
Results Guarantee
If you implement the recommendations from your debrief and do not recover measurable margin within 90 days of your debrief call, we will schedule up to three follow-up sessions at no additional cost.
Requires documentation of your margin baseline at the time of your debrief, implementation steps taken during the 90-day period, and progression documentation at the time of your request.
Get started
The diagnostic produces a number. Find out what it is.
Choose the Diagnostic Only or add the Debrief at checkout. Both include the full Margin Impact Report, delivered within 1-3 business days.
Purchase the DiagnosticDiagnostic Only — $500 | Diagnostic + Debrief — $750. Secure checkout via Stripe. Opens in a new tab.
Aggregated, anonymized responses may be used to improve our methodology and scoring algorithm. No individual is identified. See our Privacy Policy.